What to Expect When You Arrive

The Retreat offers a warm, supportive, and nurturing environment, with a professional staff that is sensitive to your feelings. We understand that walking through the door on your first day of admission can be an emotional experience, and we are here to guide you every step of the way.
Rest assured, you will become more comfortable as we go through the day together. Here’s what you can expect once you arrive: 

  1. Arrival and Tour: When you arrive, your belongings will be placed in the nursing office until we can go through them together, and we will take you on a tour of The Retreat.
  2. Paperwork and Initial Payment: Once we have shown you around, you will review and complete the admissions paperwork with our admissions coordinator or the designee. The paperwork includes demographic information, confidential information releases, a resident agreement, financial agreement, and self-pay acknowledgement, as well as a number of other relevant items for you to review. Your initial payment will be collected at this time.
  3. Family/Escort Meeting, Nurse/Doctor Meeting, and Lunch: With your permission, the family therapist will meet with your family or the person who escorted you to The Retreat. This meeting typically takes place while you are meeting with your nurse or doctor. At this time, we also invite your family member, or the person who escorted you to The Retreat, to stay for lunch.
  4. Treatment Team Meetings: There are additional appointments scheduled throughout the day with your nurse, psychiatrist, and a physician’s assistant (PA).
    1. Meeting with Nurse: Our nursing staff will meet with you privately to complete a nursing assessment, where you will be asked about your mental and physical health, as well as some questions to help us get to know you. To ensure the health and safety of all residents and staff, new residents are required to get a simple skin tuberculosis test on their first day. 
    2. Meeting with Psychiatrist: You and your psychiatrist will get to know one another as he or she takes your history and reviews your medications. Your psychiatrist will also make decisions as to the level of escort that is most appropriate for you. Generally, most residents are placed on staff escort for the first several days after admission, until we’ve gotten to know you, which means you will be accompanied by staff when not on the unit. 
    3. Meeting with PA: Later in the day, a history and physical will be completed by a physician’s assistant.
  5. Settling In: Our staff will help you unpack, make your room comfortable, and ensure that you have not brought any unsafe items with you that need to be sent home. The staff will also describe the process for ordering meals and will assist you in making meal selections for breakfast, lunch, and dinner. The nursing staff conducts rounds throughout the day and evening to ensure that you are comfortable.
    1. The nursing staff will make certain to escort you to all groups and meals until you feel comfortable in your new environment. If there is time on your first day, we encourage you to attend groups and to eat meals with your peers; this is one of the best ways to allay any anxiety that you may experience.
  6. Lab work: Lab work will be completed the morning of your second day.

We look forward to getting to know you.